If for any reason you are not entirely satisfied with your purchase, you have the possibility of returning the products to our webshop for free if coming from the EU. We would like you to have a pleasant experience shopping with us and this is why we offer a return service, which is both convenient for you and free of charge. You have the right to return you order within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

If you would like to cancel your order, you can do so up to four hours after placing it. Please contact our customer service. This is possible during business hours (Mon to Fri from 9:00-17:00) or by calling +31 (0)20 659 1111. During the sale you can cancel your order up to one hour after placing it.

1. Log into our return portal with your order number and email address.

2. Select the items you wish to return or exchange and choose a reason for why you are returning them.

3. Pack your items. you can re-use the STUDIO AR packaging the order was sent in or any other solid box for the return.

4. Drop your package off at your nearest drop-off point or wait for your pick up.

5. As soon as our distribution center has received your return, you will receive within 14 working days a refund.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.